Appreciative Inquiry (AI)

Appreciative Inquiry (AI) is a tool for organizational change. It focuses on what an organisation, group or community does well, rather than what it has problems with. An AI process asks what makes an organisation effective, productive and healthy, and seeks to appreciate and build on these strengths and assets. This in turn helps people to understand and value these positive aspects and to enrich their knowledge, curiosity and energy, allowing them to shape a better future.