Community report: a participatory approach to assessing the impact of ICT access on quality of life in KwaZulu-Natal

Publication year: 

This report is based on the experience and findings of a group of 113 people who took part in a two-year participatory research project. This was known as the Community-Based Learning, Information & Communication Technologies (ICTs) and Quality of Life (CLIQ) project. The aim of the project was to find out if ICTs can have an impact on people’s quality of life.

Participants came from four poorer communities in KwaZulu-Natal, South Africa. Through their local telecentres, CLIQ provided free computer training and use and alongside this, participants discussed their quality of life and their life goals at different stages of the fieldwork. Some telecentres were not operating as well as others and some people were not able to participate as fully as others. The CLIQ research showed that when people use computers, they can improve their lives.

Training is important and should be linked to the needs of people who should be supported in their use of computers to help them reach their goals. For this to succeed it is essential that they have good access to computers that work.

The report is in memory of Nonhlanhla Gema.

University of KwaZulu-Natal

How to find this resource

Shelfmark in IDS Resource Centre
D: Themes: Poverty: Consulting with the Poor/Voices of the Poor